Reliability engineering on retainer

Monthly SRE retainer for mid-market teams: SLOs, observability, incident response, runbooks, and reliability reporting—without hiring a full-time SRE.

The problem

Uptime is a business risk, but nobody owns error budgets, postmortems, or runbooks full-time. Alerts fire late, incidents repeat, and engineering leaders have no bandwidth to build an SRE practice. You need reliability ownership without scaling headcount.

SolarDevs approach

We operate as your embedded SRE capacity on a monthly retainer. You get defined hours, response SLAs, and a reliability scope that scales with your tier—from foundational improvements to priority incident support, runbook automation, and executive reliability reporting.

Operational transformation

• From reactive firefighting to owned SLOs and observability
• From tribal incident knowledge to runbooks and postmortems
• From unclear response expectations to published SLAs
• From hoping systems stay up to measurable reliability practice

Expected ROI

• SRE capacity without the cost of a full-time hire
• Lower MTTR and fewer recurring incidents
• Clear reliability reporting for leadership and customers
• Hours that reset each month—scoped, transparent, and easy to budget

Ideal client

Mid-market companies with roughly 20–50 employees whose product depends on uptime and who need SRE practices without a dedicated reliability team. CTOs and engineering leads who want SLOs, incident readiness, and ongoing reliability work on a monthly retainer.